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Questions about your order, shipping, or PiMouseTools? We are here to help.

Order & Shipping

Order status, tracking, or delivery questions - include your order number for a faster reply.

Response Time

We reply within 1-2 business days. Most questions are answered within 24 hours on weekdays.

Refunds & Returns

See our full policy on the Terms of Service page. In short: full refund before shipping, refund after return once shipped, and returns accepted within 7 days of delivery.

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